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Service Fees

Clear fees. Simple purchasing.

Understand your purchasing service fee and when other costs apply.

Purchasing service fee

10%

Of the product subtotal after product discounts, with a minimum service fee of ¥50 per order.

Service fee = the greater of (discounted product subtotal × 10%) or ¥50.

The minimum applies to each order, not each item. No purchasing service fee is charged for an empty cart. Domestic delivery and international shipping are excluded from the service fee calculation.

Service fee examples

Product subtotal* 10% Service fee
¥200 ¥20 ¥50 minimum
¥500 ¥50 ¥50
¥1,000 ¥100 ¥100

*After product discounts. Examples show the purchasing service fee only, not the total amount payable.

What other costs may apply?

Product costs

The price of the products you select, subject to seller availability and confirmation.

Domestic delivery

Delivery from the seller to our warehouse in China. Charges vary by seller and order.

International shipping

Quoted after packing, based on the parcel, destination and available shipping route.

Packing and additional services

Any charges for agreed packing or additional services will be specified in your quote before you approve them.

When do I pay?

Payment 1 · Purchasing

Product costs + purchasing service fee + applicable domestic delivery charges.

Payment 2 · Shipping

International shipping + agreed packing and any additional services shown in your quote.

Currency and import charges

Fees on this page are stated in Chinese yuan (CNY). Any other currency amounts displayed are estimates. Review the currency, exchange rate and final amount shown before confirming payment.

Applicable import duties, taxes and destination clearance charges are separate unless explicitly included in your shipping quote.

See how it works →
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